Privacy Policy
Privacy Policy
Last updated: January 23, 2025
This Privacy Policy describes how TIY Customs (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.blackbarncustoms.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third-Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, and other transactions, managing your account, arranging shipping, and facilitating returns or exchanges.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending communications by email, text message, or postal mail, and showing you advertisements for products or services.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials safe. If you believe your account has been compromised, please contact us immediately.
Communicating with You and Service Improvement
We use your personal information to provide customer support and improve our Services, in order to be responsive to you, provide effective services, and maintain our business relationship with you.
Cookies
We use Cookies on our Site. For information about the Cookies we use through Shopify, see Shopify Cookies.
Most browsers automatically accept Cookies by default, but you can remove or reject Cookies through your browser settings. Please note that blocking Cookies may impact functionality and your user experience.
Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. Learn more at Global Privacy Control.
How We Disclose Personal Information
We may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons, including:
- Vendors or third parties who perform services on our behalf.
- Business and marketing partners to provide services or advertise to you.
- With your consent, such as shipping products or using social media widgets.
- Within our corporate group to run our business.
- In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations.
Third-Party Websites and Links
Our Site may provide links to third-party websites. We are not responsible for their privacy or security practices.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. Parents or guardians may request deletion of a child’s information.
Security and Retention of Your Information
No security measures are perfect, and we cannot guarantee perfect security. Retention of your information depends on factors such as account maintenance, legal obligations, dispute resolution, and enforcement of contracts and policies.
Your Rights
Depending on your location, you may have rights including access, deletion, correction, portability, opting out of sale or sharing, restricting processing, withdrawing consent, appealing decisions, and managing communication preferences.
Complaints
If you have complaints about our privacy practices, contact us using the details below. You may also contact your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside your country. For transfers from Europe, we rely on recognized mechanisms like the European Commission’s Standard Contractual Clauses.
Contact
Questions about these Terms of Service should be sent to us at:
TIY Customs
Email: info@blackbarncustoms.co